Joanna Austin

Senior Consultant

Joanna is a capability expert with over 15 years’ experience helping clients strengthen team performance and drive business results.

She’s enthusiastic about supporting people and organisations to perform at their best. Her capability solutions are designed to engage in the moment and embed into day-to-day ways of working, helping businesses grow in a sustainable, practical way.

Before moving into the capability space, Joanna built a strong foundation in the consumer goods sector. She worked across a wide range of categories – from snacking to pet care and healthcare – spending much of her career in Category and Shopper teams. She’s delivered impactful strategies for leading businesses including Nestlé and Colgate-Palmolive, bringing insights to life in major grocery retailers.

Where or when are you most happy?

I’m happiest outside – ideally by the coast, close to sea and sand.

Where do your best ideas come from?

When I’ve got time to let my mind wander – they usually show up at unexpected moments.

What’s the best piece of advice you ever received?

Be curious. I tend to make quick decisions, so it’s a good reminder not to go with the first or most obvious option – and to look for new and different perspectives.